Frequently Asked Questions
Everything you need to know about your Kingdom Death orders.
What is the standard shipping timeframe for new releases?
Orders typically process within 3-5 business days. Once shipped, domestic delivery takes 5-7 days, while international shipping can take 2-4 weeks depending on customs processing.
Do you offer returns on limited edition apparel?
We accept returns on unworn and unwashed items within 30 days of delivery. Please note that limited edition drops are subject to stock availability for exchanges.
How do I ensure I select the correct size?
Each product page features a detailed size chart. We recommend measuring a similar garment you own and comparing it to our specifications for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Shop Pay for secure, encrypted transactions.
Are international customers responsible for customs duties?
Yes, international orders may be subject to import taxes and customs fees levied by the destination country. These charges are the responsibility of the recipient.
How can I track my order status?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's tracking portal.